Before a site visit

Go with the numbers. Leave with notes.

A site visit is where a home stops being a page and becomes a place. It is also where the sales office quotes a rate per sqft, hands you a brochure, and where, within two days, people you never spoke to start calling. This is what to look at, what to ask, and how to handle the calls.

Every number on this page applies to Trusite as well: nothing we say counts until it is written into your booking confirmation.

The visit, in order

Before you go

Read the page, then the price list

Open the project on Trusite and read the full price with every charge, the possession date the builder filed, and what residents of the sector report. Take the cost sheet with you; the sales office will quote the rate per sqft, and you want the total.

At the gate

Your visit is logged

Every project keeps a visitor register and your car sits in an open car park. Give the sales office one phone number, and do not hand your details to every desk you pass.

In the sample flat

Measure what you are paying for

Ask for the carpet area in writing, then pace the rooms. Ask which tower and floor the sample represents, where the sun is at four in the afternoon, and what the view faces once the next tower is up.

In the sales lounge

Ask the questions on your list

Payment plan, the date on the RERA certificate, what is included in the quoted rate and what is charged on top, parking, club membership, and who pays for what at possession. Write the answers down while they talk.

Within two days

The calls begin

You will hear from agents you never contacted, about the exact flat you saw, offering a bigger discount than you were quoted. This happens to almost every buyer in the city. It is routine, and it is easier to handle when you expected it.

Why a number on the phone shrinks by registry

Sometimes it does not, and the buyer does well. When it does, it is almost always one of four ways, and all four are invisible at the moment you are asked to decide.

It was verbal

Nothing was written, so there is nothing to hold anyone to. Two people remember the call differently and only one of them is out of pocket.

It moved to the end

A figure promised "at booking" becomes payable "at possession", which can be three years away, by which time the firm, the person and the file have all moved on.

It came with conditions

It applied to a different tower, a different payment plan, or a unit that was never available. All true, none of it said on the phone.

It was never a number

It was an opening line, made before anyone had checked what could be done on that unit. Watch what happens to it when you ask for it on paper.

Five habits

Get every number in writing before you book

A document with your name, the unit, the amount in rupees and the date each part is paid. That applies to Trusite too: the gift value on the project page goes into your booking confirmation, or it does not count.

Compare the total, and only the total

A bigger discount on a higher base price leaves you worse off. The figure that matters is what leaves your account including GST, stamp duty and registration. Work it out for any two offers side by side.

Take the call. Ask for it on paper.

You are allowed to listen. Ask the caller to send the offer as a document with a date on it. Most of the calls end there.

Write your notes while you are still on site

In three weeks the flats blur together. Open the home in My homes, mark it visited, and write what stood out and what worried you before you drive off.

Visit at a different hour

A project at eleven on a Sunday is a different place from the same project at six on a Tuesday. If you are serious, see the road, the parking and the noise on a weekday.

Questions people ask

How did an agent I never contacted get my number?
Most often from the visit itself. Projects keep a visitor register, the car park is open, and several people at a busy sales office see who came and what they looked at. It is rarely sophisticated and almost never illegal, which is why it is so common.
Is a bigger discount from a cold caller a scam?
Usually neither a scam nor a real offer. It is a bid to win you before you book, made before anyone has checked what can be done on that unit. Some callers do deliver. You cannot tell which from a phone call, so ask for it in writing and compare the totals.
What should a written offer contain?
Your name, the project, the unit, the total price, anything coming to you in rupees, when each part of it is paid, and who is liable. If any of those is missing, the gap is where the argument will happen later.
What does Trusite put in writing?
The gift value shown on the project page, in your booking confirmation, payable at registration. You pay the developer's own price. If a deal falls through, nothing is owed in either direction.
Can I go direct to the developer?
Yes, at the same price. Booking through Trusite adds the gift and someone on your side of the table when the agreement is drafted; it never adds to the price.

Seeing something this week?

Save it to My homes first. You get the full price, the paperwork and the gift value on one page, and a place for your notes when you get there.

Find the project

Or WhatsApp the project and a person sends you the numbers.